Week 5 Pofessional/Job skills (Dec 12, 2011)

• Identifying and developing soft skills

1. Active listening  
2. Working with others - Group Dynamics    

                                     Group Dynamics                            

3.  Norms of collaboration
  4.  Job skills

• Resume and cover letter - for volunteering and individual consultation on Friday
• Job search techniques

Attended the Job Fair at Pearson Convention Center, Malton 

• e-mail composition
• Telephone skills and etiquette